Who We Are

Founded and headquartered in Halifax, Nova Scotia, CCL Group is comprised of
2 major operating companies:

Blue Ocean Contact Centers is an international outsourcer of customized customer contact centre/call centre solutions.  Specializing in 20 to 70 seat applications, Blue Ocean provides the opportunity to develop and strengthen their clients relationships with their customers and through engagement with their quality agents, ultimately leading to strong customer loyalty and increased profitability. Blue Ocean Contact Centers has been named Best Outsourcer in the Americas by Contact Center World, has a client roster of many high-profile, international clients, and employs a team of nearly 500 professionals.
Colour is a full service marketing and public relations agency. With an eclectic range of clients from many dynamic industries including tourism, telecommunications, oil and gas, education, as well as non-profit, Colour prides themselves on their ability to enter the world of their clients customers through customized immersion tactics called Closer to the Customer™. Through Closer to the Customer™ a variety of observational and conversational tools are used to understand customers better and ultimately provide clients with developed strategies to connect with their customers in a personal and persuasive manner.

Associated Companies

Colour Toronto – Colour’s operations in the province of Ontario.

Colour NL – Colour’s operations in the province of Newfoundland.

Couleur NB - Colour’s operations in the province of New Brunswick.

Colour Productions – A cost effective video production and event staging company specializing in providing creative communications products. Colour Productions has one of the largest and best equipped design studios in Atlantic Canada that provides complete strategic solutions for print, broadcast and outdoor advertising, annual reports, displays, collateral materials, corporate identity programs, packaging and publications design.
Text in Context – A translation agency that specializes in the translation and proofreading of documents in over 70 languages, including English, French, Spanish, Italian, German, and Chinese. Text in Context’s translation services vary from annual reports to monthly newsletters, from press releases to point-of-sale pieces. Text in Context covers a wide range of fields in the public and private sectors, working with clients in telecommunications, public relations, health, marketing, retail, lottery, food, finance, insurance, information technology and law.