Category: Blue Ocean

Recent growth at Blue Ocean Contact Centers has triggered restructuring and new appointments in the company’s project management team.  Among those new appointments are the promotions of three young professionals, Erin Darrow, Jarrett MacDonald, and Suzanne MacDonald, who all began … Continue reading →

Flexibility and a quick response to changing dynamics are an integral are part of any Blue Ocean customer service solution. With two of Blue Ocean largest projects experiencing significant growth at the same time, the company applied that resourcefulness and … Continue reading →

When Karl Lange is not busy volunteering around the world, he works at Blue Ocean. Karl, who retired from a career in the military in 2001, is passionate about volunteerism. His efforts have made an enormous impact on the lives … Continue reading →

Carol Sam is en route to becoming a clinical psychologist. She’s been working as a market research interviewer with Blue Ocean Contact Centers while balancing the demands of a full course load, playing two sports, and committing several volunteer hours … Continue reading →

Spend a few minutes with Blue Ocean’s Darnell Forde and it’s easy to see why he was recently presented with an award for Coordinator of the Year with America’s leading home inspection firm. With his smile, natural warmth, and gift … Continue reading →

It turns out Blue Ocean’s Amy Johnston is the person you want on your team when the earth shifts on its axis. Quiet, resourceful, determined, and unfazed even in the face of seemingly insurmountable odds, Amy recently played a key … Continue reading →

ContactCenterWorld.com has announced that Blue Ocean Contact Centers is a 2011 finalist for Best Contact Center Outsourcer – one of the highest honors in the contact center industry to be awarded at this year’s Top Performers Awards for the Americas. … Continue reading →

Sometimes, as the saying goes, Mohammed has to go to the mountain. As part of Blue Ocean’s global strategy, chief recruiter, Sean Mohammed has recently gone out to the metaphorical mountains to find extraordinary candidates with the language and technical … Continue reading →

When you are a contact centre, upgrading your telephone system is a big deal! Blue Ocean Contact Centers has been working since early 2010 with technology partner, Cisco Systems, to complete a major upgrade to their call centre technology platform. … Continue reading →

As a keenly involved corporate citizen, Blue Ocean is using social media, with Stephanie Pelley at helm, to stay current and connected to their communities – and sometimes it turns out that that in itself is headline news. Stephanie, Blue … Continue reading →